Frequently Asked Questions
Everything you need to know about your Kill Crew order.
How long does shipping take?
Domestic orders typically process within 2-3 business days. Once shipped, standard delivery takes 5-7 business days, while priority shipping arrives in 2-3 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition drops may be final sale.
How do I care for my Kill Crew apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and hanging to dry. Avoid using bleach or ironing directly on the graphics.
Do you ship internationally?
Yes, we ship worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customs duties may apply.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.